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Call Center Supervisor

Hours: 8am-5pm
Full-Time
Location: Memphis TN
Industry: Health Care
Date Posted: 2020-8-10
Responsibilities: The Call Center Supervisor at Lifedoc will have the responsibility of leading the call center team in providing all Lifedoc customers/patients with exceptional, friendly, and professional customer service experience. The supervisor leads by example and provides regular feedback to team members on a regular basis to reinforce customer service best practices. Call Center Supervisors understand that quality communication between Lifedoc and our patients is critical to the clinic’s success. Providing quality care, across teams, for our new and/or loyal patients is Lifedoc’s first priority.